![]() ![]() Head back into Office 365 and download fresh copy of the OneDrive for Business installer and run it - with hopefully better results that before. I selected "I don't know if the problem has been fixed" on the next screen as instructed by the SharePoint Online Support Engineer and then hit "Next."ĩ.I was then instructed to hit "Cancel" on the summary screen at the end.ġ0.You will (hopefully) be notified that the troubleshooting is complete and it will report that it has fixed the issue you selected.The new OneDrive sync app can be used with SharePoint Server 2019, but not earlier versions of SharePoint Server. For info about deploying the OneDrive sync app on macOS, see Configure the new OneDrive sync app on macOS. On the subsequent step, I was told to select "Yes, try uninstall." The OneDrive sync app (OneDrive.exe) can be installed on Windows 7 and later.With other iterations of MS Office, your mileage may vary at this point. As such, I was prompted to select "Microsoft Office 2010 Groove MUI (English) 2010" from the list of applications provided. In this instance, I have MS Office 2010 installed.Select "Detect problems and apply the fixes for me (Recommended)".Click "Accept" when prompted and allow the Fix It to run. ![]() Browse to the Windows Installer Cleanup Utility (MSICUU2.exe) and click "Run Now" and launch the Fix It.You can fix it up using Windows Installer Cleaner ![]()
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